It all began in housekeeping ...
WHat CHAT GPT says about me
Hello, I'm Matea, and I've dedicated my life to the world of hotels. My journey began with my very first job as a housekeeper, where I discovered my passion for customer service and gained invaluable experience in the hospitality industry. From there, I embarked on a path that led me to work in reservations, where I honed my ability to understand people's minds and intentions when it comes to booking.
My years spent in reservations provided me with deep insights into the desires and motivations of potential guests. Understanding their preferences, concerns, and decision-making processes became second nature to me. This knowledge has been instrumental in shaping my unique perspective and forms the foundation of my social media strategy for clients.
As I progressed in my career, I delved into sales and marketing, further expanding my expertise and refining my skills. This journey allowed me to explore the intricacies of the industry and develop effective strategies to boost occupancy and revenue. The combination of my firsthand experience in customer service, along with my keen understanding of guests' intentions, has given me a distinct advantage in crafting tailored social media strategies.
Motivated by my passion for sales, marketing, and the power of social media, I took a leap of faith and established my own agency specializing in social media for hotels. With the firm belief that my industry expertise and social media savvy could create distinctive strategies, I set out to help hotels transform their online presence and directly impact their occupancy and revenue.
Today, I am humbled to be recognized as a social media maven, using my journey from housekeeper to agency founder to guide hotels towards exceptional online presence. By harnessing my insights into guests' minds and intentions, I can develop unique and captivating social media strategies for my clients. I fully understand the challenges and opportunities within the industry, and I am here to empower hotels to unlock their full potential in the digital world.
I invite you to join me on this remarkable journey where, together, we can transform your hotel's online presence. With my expertise and passion driving us forward, we can make a real difference in your hotel's success through captivating social media strategies tailored to your guests' needs. Let's work together to elevate your hotel to new heights of growth and achievement.
Social Media became another reservation channel
By creating a comprehensive social media strategy, hotels can increase occupancy and boost brand awareness.
First and foremost, a hotel's social media strategy should include content marketing to reach potential guests. Hotels should create content that is both informative and entertaining, including video reels, blog posts, carousels and creative visuals. This content should be tailored to the specific target audience, and should be shared across multiple social media channels. Additionally, hotels should also use targeted ads on social media platforms to reach potential guests.
Additionally, social media can be used to create relationships with guests. Hotels should respond quickly to all customer inquiries and complaints, and engage with guests in a friendly and helpful manner. This can help create a feeling of loyalty and connection with potential and existing guests. Additionally, hotels should also offer exclusive deals and promotions on social media to further boost occupancy.
Two things you have to know about me
I create brief on content that has to be filmed, edited and published. And depending on a project, and location, I can come to your hotel and shoot it for you.
I am kinda obsessed in finding a creative way to tell your story to your audience. It keeps me up at night 😉
WE BELIEVE IN
Creating your hotel's unique personality on social media
Strategic storytelling that drives results
The importance of data and analytics
Fostering a sense of community around your brand
Flexible Work Environment | Siesta When We Want It | Playful Collaboration | Family and Friends First | Ethical and Responsible Social Media Practices | Continuous Optimization and Adaptation
We are dedicated to helping our clients succeed. We believe in the power of creativity, data-driven strategies, and client collaboration to drive tangible results. With a client-centric approach, we immerse ourselves in understanding your goals and target audience, delivering tailor-made solutions. Through continuous optimization and adaptation, we stay ahead of the ever-changing social media landscape. Our transparent communication, proactive support, and long-term partnerships ensure that we are with you every step of the way.